Super Admin Management
The Super Admin position is the top authority in the SaaS mall, in charge of overseeing tenants, staff, and the entire platform's operations.
This role includes:
- Managing merchants (tenants)
- Assigning roles to staff (agents)
- Ensuring smooth system operations
Super Admins set up product visibility, manage channels, and design themes to maintain a consistent look and branding for all tenant stores. They also handle CMS pages, send email broadcasts, and manage global settings to ensure clear communication and proper governance of the platform.
Access the Super Admin Panel
Steps to Sign In
Visit the registration page and click the Super Admin Login button located in the top right corner.
Enter your registered Email Address and Password, then click Sign In to access the panel.
After successfully signing in, the Super Admin Dashboard will open, as shown below. The Super Admin can view all the tenants registered on their SaaS panel.
Here, you can browse through the list of tenants and use options to search, filter, and paginate for easy access.
Additionally, the Super Admin can register a new tenant directly from the Super Admin panel by clicking the Register Tenant button in the top right-hand corner.
Enter the Following Super Admin Details
First Name: Enter the first name.
Last Name: Enter the last name.
Phone: Provide the phone number.
User Name: Enter the username.
Organization Name: Mention the organization name.
Email Address: Provide the email.
Password: Provide the password.
Confirm Password: Confirm the password.
Profile Image: Add the profile image.
Finally, click the Save Tenant button to save the new tenant.
Tenant Insights
To view all the details about a tenant, navigate to Tenants → Tenants and click on the View icon.
Under the Tenant Insights, the Super Admin can see all the information about the tenant's store, as shown in the image below:
Tenant Insights Information
Domain Information: Details of the tenant.
Attribute Information: Number of attributes of the tenant.
Attribute Family Information: Number of attribute families of the company.
Product Information: Number of products available from that company.
Category Information: Number of categories available to that company.
Customer Information: Number of customers available.
Customer Group Information: Number of customer groups of the tenant.
Note: The Super Admin can only view tenant insights and cannot delete, update, or edit any of the information shown here.
Edit Tenant Details
The Super Admin can edit tenant details such as name, contact info, or organization, as shown below:
However, the Super Admin also has the ability to delete a tenant if needed by clicking the Delete button for that tenant.
Tenant’s Customer
By navigating to Tenants → Customers, the Super Admin can view all the customer lists of their tenants, as shown in the image below:
Note: The Super Admin can only view the customer list and cannot delete, update, or edit any customer details.
Tenant’s Products
By navigating to Tenants → Products, the Super Admin can view all the product lists of their tenants, as shown in the image below:
Note: The Super Admin can only view the product list and cannot delete, update, or edit any product details.
Tenant’s Orders
By navigating to Tenants → Orders, the Super Admin can view all the orders of their tenants, as shown in the image below:
Note: The Super Admin can only view the orders list and cannot delete, update, or edit any order details.